1. Billing and Service Fees

• Fixed Service Fees: You agree to pay the fees associated with the bookkeeping service package or custom invoice selected during checkout.

• Custom Billing: If you are paying a custom invoice, the fee is determined by the specific scope of work outlined in your signed Service Agreement.

• Taxes: All fees are exclusive of any applicable sales, service, or value-added taxes, which will be added to your total billing if legally required.

2. Subscription Renewals and Auto-Pay

If you register for an ongoing monthly bookkeeping package, you agree to the following recurring payment terms:

• Billing Cycle: Your subscription will automatically renew each month on the anniversary date of your initial sign-up (or on the 1st of each calendar month, as specified at checkout).

• Automatic Authorization: You authorize us to securely charge your selected payment method (credit card, debit card, or ACH bank transfer) on each renewal date for the full amount of your monthly bookkeeping plan.

• Price Changes: We reserve the right to adjust our monthly packages or pricing plans. You will receive at least thirty (30) days' prior written notice before any price changes take effect for your active subscription.

3. Late Payments and Service Suspension

Continuous financial recordkeeping requires timely access to tools and labor. Therefore:

• Grace Period: If an automatic charge fails or an invoice remains unpaid, we will attempt to re-process the payment and notify you. A grace period of five (5) business days will be granted.

• Service Suspension: If payment is not successfully settled within seven (7) business days of the due date, we reserve the right to suspend bookkeeping services, pause access to your financial client portal, and halt bank statement reconciliations until your account is brought current.

• Reconnection Fee: We reserve the right to charge a late fee or reconnection fee of [e.g., $25 or 1.5% of the overdue balance] for accounts past due by more than fifteen (15) calendar days.

4. Cancellation and Termination Policy

To help us allocate resources fairly, we require notice to stop recurring work:

• Monthly Subscriptions: You may cancel your recurring bookkeeping subscription at any time. To avoid being charged for the next billing cycle, cancellation requests must be sent in writing to [Insert Support Email] at least fifteen (15) days prior to your scheduled renewal date.

• In-Progress Work: Upon cancellation, we will complete the bookkeeping for the billing period currently paid in full. No partial work will be done for unpaid cycles.

5. Refund Policy

• General Policy: Due to the time-sensitive and labor-intensive nature of professional accounting and bookkeeping services, all payments made to us are non-refundable.

• Catch-Up & Clean-Up Work: Fees paid for historical clean-up work, retroactive ledger updates, or annual tax-readiness preparation are fully non-refundable once labor on the files has commenced.

• Disputes: If you believe there has been a billing error, please contact our billing department at [Insert Billing Email] within ten (10) business days of the charge so we can investigate and resolve the issue.